Privacy Policy | Spartina Shore

Last Updated: January 1, 2026

This Privacy Policy (“Policy”) explains how Spartina Shore LLC (“Spartina Shore,” “we,” or “us”) collects, uses, and discloses personal information about you. This Policy applies to information we collect when you access or use our website and other online products and services that link to this Policy (collectively, the “Services”), shop in our stores, communicate with customer service, or otherwise interact with us. Please review this Policy carefully. We may provide different or additional notices of our privacy practices with respect to certain products or services, in which case this Policy will not apply.

We may change this Policy from time to time. If we make changes to this Policy, we will notify you by revising the date at the top of the Policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Policy regularly to stay informed about our information practices and the choices available to you.

CONTENTS

COLLECTION OF PERSONAL INFORMATION

The categories of personal information we collect and the sources from which we collect it depend on your interactions with us and are described in more detail below.

PERSONAL INFORMATION YOU PROVIDE DIRECTLY TO US

We collect personal information directly from you, including when you engage in any of the activities listed below:

  • Place an order from our website;
  • Make a purchase at one of our stores;
  • Return an item or make an exchange from a previous purchase;
  • Inquire about our products or services;
  • Contact us to request assistance or provide feedback, including communication with customer service or our store associates;
  • Create an online account and profile;
  • Subscribe to receive our emails or text messages;
  • Enter a contest or sweepstakes;
  • Submit a product review;
  • Participate in a marketing survey, promotion, event, or join our rewards program;
  • Apply to be one of our ST Ambassadors; and
  • Interact with us on social media, including by posting content and tagging us.

The types of personal information we collect directly from you may include your name, email address, IP address, postal address, phone number, birthday, marketing preferences, product preferences, account information (such as account password), information provided in your product reviews, social media account information, gender, and any other information you choose to provide.

If you make a purchase from us, we work with third-party payment processors and financing partners to collect and process your payment information.

PERSONAL INFORMATION WE COLLECT AUTOMATICALLY

We automatically collect personal information when you access and use our Services or shop in our stores, including:

  • Device and Usage Information: We collect information about how you access and use our Services, including device information, such as your browser type, hardware model, operating system version, IP address, unique device identifiers, and language settings. We also collect information about your activity on our Services, such as items placed in your shopping cart, your access times, pages viewed, the routes by which you access our Services, and your use of any hyperlinks available within our Services.
  • Transaction Information: When you make a purchase or return, we collect information about your transactions, including records of products or services you purchased, returned, or are considering purchasing from us, the purchase price, and the date and location of the transaction.
  • Information collected via cookies, web beacons, and other tracking technologies: We (and those that perform work for us) use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, purchase behavior, and other engagement with our Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. See the “Targeted Advertising and Analytics” and “Cookies and Similar Tracking Technologies” sections below for further information.
  • Video, Images, Audio and Chat: We collect video recordings and photographs in our stores for security, fraud, and loss prevention purposes, and we may record calls you place to customer service. If you contact customer service through our chat feature, we may monitor and retain the chat conversation, including for training purposes. Please do not use the chat feature or participate in calls with us if you do not consent to our monitoring and retention of chat conversations and calls with you.

PERSONAL INFORMATION WE COLLECT FROM OTHER SOURCES

We may collect personal information about you from other sources. For example, we may collect personal information about you from:

  • Other companies if we offer joint promotions and marketing campaigns;
  • Other customers who provide information about you, such as to send you a gift or sign up for a refer-a-friend program;
  • Identity verification providers;
  • Providers of rewards programs;
  • Order processing partners, such as fraud prevention partners, shipping partners, and fulfillment partners; and
  • Marketing and advertising companies, data co-ops, demographic companies, analytics companies, data hygiene and append companies, mailing list providers, and market research companies.

The types of personal information we collect from other sources may include name, email address, mailing address, demographic information, product preferences, type of discount for certain verified professions, and product purchases.

PERSONAL INFORMATION WE DERIVE

We may derive information or draw inferences about you based on the information we collect. For example, we may infer your approximate location based on your IP address or that you are interested in purchasing certain products based on your browsing behavior on our Services.

USE OF PERSONAL INFORMATION

We use the personal information we collect to provide, maintain, and improve our products and services. We also use personal information to:

  • Process and fulfill your orders and facilitate returns and exchanges;
  • Communicate with you about products, services, contests, promotions, and other information offered by Spartina Shore and others that we think will interest you, unless you have opted out of such communications (see “Opting Out of Marketing Communications” for more information);
  • Provide and administer our loyalty program;
  • Administer and fulfill our contests, sweepstakes, and other promotions and deliver rewards;
  • Identify, report, and repair errors that impair the functionality of our Services;
  • Analyze trends and statistics, learn more about your shopping preferences and your interaction with our Services, and improve your shopping experience;
  • Detect, investigate, and prevent security incidents and protect against malicious, deceptive, fraudulent, or illegal activity;
  • Respond to your comments, questions, and requests and provide customer service;
  • Personalize the Services, and our offerings, including to understand purchases you make across locations (such as if you make a purchase at a retail store and from our online store using the same payment method), and to provide content or features that match your profile and interests;
  • Target advertisements to you on third-party platforms and websites unless you have opted out (see “Targeted Advertising and Analytics” for more information); and
  • Comply with our legal and financial obligations.

TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile apps. These entities may use cookies, web beacons, SDKs, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address and other identifiers, web browser and mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data including to understand how our ads perform and determine the popularity of certain content, and better understand your online activity. You can turn off cookies used for ad targeting purposes by clicking the link found in the footer of our website and following the instructions in the pop-up window. Your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our website from a new device or browser, or if you clear your browser’s cookies.

In addition, some of our advertising partners enable us to translate your email address or phone number into an identifier that can’t be used to identify you personally. Our advertising partners then use that unique identifier to show ads promoting Spartina Shore across the web and in mobile apps.

Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain state privacy laws. See “Additional Information for Customers Residing in Certain U.S. States” for more information and the privacy rights available to residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia.

You can also learn more about interest-based ads and opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance by visiting www.aboutads.info/choices.

DISCLOSURES OF PERSONAL INFORMATION

In certain circumstances, we disclose the personal information we collect about you. We disclose the personal information we collect as described in the “Targeted Advertising and Analytics” section above and in the following scenarios:

  • Corporate Affiliates. We may disclose personal information among our holding company, subsidiaries, and corporate affiliates for the purposes described in the “Use of Personal Information” section above.
  • Vendors and Service Providers. We make personal information available to our vendors, service providers, and contractors who perform services on our behalf, such as companies that assist us with web hosting, shipping and delivery, fraud prevention, customer service, surveys, payment processing, analytics, and marketing and advertising.
  • For Marketing Purposes. We may share your personal information with third parties to use for their own commercial purposes (such as advertising and marketing) or to expand the reach and effectiveness of our own marketing campaigns. You may opt out of such disclosures by following the instructions here.
  • Corporate Transactions. Personal information may be disclosed or transferred as part of, or during negotiations of any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization, or financing involving Spartina Shore.
  • Professional Advisors. We disclose personal information to our legal, financial, insurance, and other advisors in connection with the kinds of corporate transactions described above or in connection with the management of Spartina Shore’s business or operations.
  • Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We may disclose personal information about you, if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights, property, or safety of Spartina Shore or others.
  • With Your Consent and At Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so. For example, if you decide to submit a product review, you direct us to post the personal information you provide publicly.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. Spartina Shore processes, maintains, and uses this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.

YOUR PRIVACY CHOICES

Updating Your Account Information

You can review and modify your online account information at any time. To access your online account, simply click “Account” at the top of any web page and sign in when prompted.

As described above, Spartina Shore uses cookies and similar tracking technologies for various purposes, including to analyze visits to our website and for advertising. You can manage your cookie preferences through your browser settings or by following the opt-out instructions provided in the “Targeted Advertising and Analytics” section.

For residents of certain U.S. states, you may have additional rights regarding your personal information. Please refer to the “Additional Information for Customers Residing in Certain U.S. States” section for more details.